At For Next Generation Kozmetik, we strive to provide you with the best service possible. We hope you are satisfied with the products you purchase from us. However, if for any reason you are not completely happy with your order, you may return your product in accordance with the return policy outlined below.
1. Return Period:
You may return your products within 14 days from the date of delivery.
2. Eligible Products for Return:
Returned items must be unused, in their original packaging, and complete with all accessories.
3. Return Process:
Submit your return request to our customer service via email at [email protected].
Once your return request is approved, you will be provided with the necessary return instructions.
Please send the product back in its original packaging, along with the invoice, using our designated shipping partner.
4. Return Shipping Costs:
Return shipping fees are the responsibility of the customer. However, if the product is defective or damaged, the shipping cost will be covered by us.
5. Return Approval & Refund Process:
Once we receive your returned item, it will be inspected for compliance with the return conditions.
If the product meets the return requirements, your return will be approved and the refund will be processed.
Refunds will be issued to the original payment method within 7 business days.
If you have any questions or need support regarding the return process, please do not hesitate to contact us. Your satisfaction is important to us, and we are happy to assist you with any inquiries.
